Romualda e-shop!
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Policies

Payment

    • All payments are through paypal, just click on the buy button and they’ll walk you through it.
    • I only accept payment through PayPal. This is a secure option and I will not have access to your credit card info, ever.
PayPal Acceptance Mark

 

  • PayPal accepts also payments with Visa, Master Card, American Express, and Discover, so you don’t need to have a PayPal account.

 

Shipping

  1. Mexican Postal Service (SEPOMEX). It takes 15 to 20 for the package to arrive, more or less.

* Always are certificated shippments, it means that they are insured.

You can track your package on the next website, only adding  the track number (número de guía) I’m going to send to you, once the shipping is done, only click here and write:

http://www.sepomex.gob.mx/ServiciosLinea/Paginas/cemsmexpost.aspx 

2. mexpost: it takes 7-10 days business days to arrive, they charge a more expensive rate

All orders are shipped within 1-3 business days after receiving payment.
I am not responsible of customs delay.
I don’t ship Sundays because the post office is closed.

 

Refunds and exchanges

  • All items are made with love and care.
  • We will work together to make sure your purchase is exactly what you want, however all sales are final once transaction is complete.
  • if you are unsatisfied with your purchase for any reason, please convo me and we’ll try to work something out.
  • I try my best to ship everything safely and securely but contact me if your item arrives damaged so you can return it to me for repair or replacement!
  • Unfortunately I cannot refund shipping costs.
  • Item(s) must be returned in the exact condition in which you received them.

 

FAQS

  • Custom orders and ideas are always welcome. Don’t be shy with requests!!
  • If you are interested in a custom order please convo me, I will be happy to help you!
  • If you need a larger quantity of any item please convo me.
  • I am happy to do a wholesale order also, just let me know what you are interested in and we can go from there :-)
  • I am open to sponsorships, lending items for photo shoots, trading for promotions, and blog reviews, etc
  • Want to see more? visit my etsy shop:  https://www.etsy.com/shop/romualda

Thanks again for checking out my shop!